At Zvliving, we hold intellectual property rights—including copyrights, trademarks, patents, designs, and trade secrets—in the highest regard. We are fully dedicated to upholding the protection of these rights and ensuring the legitimacy of all products and imagery displayed on our website. However, given the extensive range of items we offer, unintended oversights may occasionally occur.
If you are an intellectual property owner or an authorized representative and suspect that any product on our website infringes upon your rights, we kindly ask that you contact us immediately. We pledge to take prompt and appropriate measures to protect your legitimate rights.
How to File a Complaint
To file a copyright or trademark infringement complaint, please submit the following details to our dedicated team at: [email protected]
Proof of Identity: Evidence confirming that you are the rightful owner or an authorized representative of the intellectual property in question.
Description of Infringement: A detailed description of the work or material allegedly infringed, including the specific location on our website (please provide the exact Product URL).
Contact Information: Adequate details for us to communicate with you, such as your full name, physical address, phone number, and email address.
Statement of Good Faith: A statement expressing your good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, their agent, or the law.
IP Identification: Information identifying the specific intellectual property you believe has been infringed (e.g., “XYZ Copyright,” “ABC Trademark, Registration No. 123456, Registered on 1/1/04”).
Trademark Specifics (if applicable): For trademark infringement, please include the trademark registration number (or a link to the initial publication), the URL of the infringing work/image, and any additional proof of your ownership or authorization.
Important Notice
Please represent that the email address [email protected] is reserved solely for legal and intellectual property-related complaints. For general inquiries, order status, or product questions, please contact our Customer Support team. We are committed to swiftly addressing any alleged intellectual property disputes.
Legal Consequences of False Claims
We genuinely appreciate honest and fair complaints and handle each case with the utmost gravity. However, please be aware that submitting a false or misleading infringement notification may result in legal repercussions, including liability for damages and attorney fees. If you are unsure whether the material on our website infringes your rights, we strongly recommend consulting a legal expert before submitting a formal notice.
We value your dedication to protecting intellectual property rights and look forward to cooperating with you to ensure full legal compliance.
